Privacy Policy

 

Last updated: August 18 2026

Raylab welcomes your visit to our website and thanks you for your interest in our company, products, and services. The protection of your personal data and privacy is an important matter for us. Below, we inform you about how, to what extent, and for what purposes we collect, use, and process your information.

This privacy notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (General Data Protection Regulation, hereinafter “GDPR”) and the applicable Italian national legislation. This information is valid only for this website and does not apply to other websites that may be consulted via external links, for which Raylab S.R.L. is not responsible.

 

1. Data Controller

The Data Controller, determining the purposes and means of the processing of personal data, is:

RAYLAB S.R.L.

Via Michelangelo Buonarroti, 1

San Zeno Naviglio, Bs, 25010

ITALY

E-mail: info@raylab.solutions

Internet: www.raylab.solutions

2. Types of Data Collected

General Information and Navigation Data

When you access our website, information of a general nature is automatically recorded by our IT systems. This data is necessary for the proper functioning of the website and to ensure security.

  • Identification and Technical Data: This includes IP addresses, access times, browser type and version, language, operating system, device type, and device identifiers.

Data Provided Voluntarily by the User

The optional, explicit, and voluntary sending of electronic mail to the addresses indicated on this site, or the completion of contact forms, entails the subsequent acquisition of the sender’s personal data.

  • Personal Data: Name, surname, e-mail address, telephone number, and any other personal information entered in the communication.

Cookies and Tracking Mechanisms

Our site employs third-party services for analytics and monitoring. These services use cookies and tracking technologies that may collect information about user behavior.

Service Name Function on www.raylab.solutions Privacy policy Link
Google Analytics Web analytics and user monitoring Privacy – Google

3. Purposes and Legal Basis of Processing

Your personal data will be processed for the following purposes:

  • Website Navigation and Security: To allow proper navigation of the website and ensure system security.

    • Legal Basis: Legitimate interest of the Data Controller (Art. 6(1)(f) GDPR).

  • Responding to Inquiries: To process and reply to requests submitted voluntarily via email or contact forms.

    • Legal Basis: Execution of pre-contractual measures or a contract (Art. 6(1)(b) GDPR).

  • Administrative and Accounting Activities: For internal organizational activities and the fulfillment of contractual, financial, and legal obligations.

    • Legal Basis: Compliance with a legal obligation (Art. 6(1)(c) GDPR)

4. Methods of Processing and Data Retention

Processing is carried out using automated and/or manual methods, employing appropriate technical and organizational security measures to prevent unauthorized access, disclosure, modification, or destruction of the data (in compliance with Art. 32 GDPR).

Data will be stored only for the time strictly necessary to achieve the purposes for which it was collected:

  • Navigation Data: Stored for a period not exceeding 30 days, after which it is deleted.

  • Voluntary/Administrative Data: Stored for the duration required by applicable civil, fiscal, and accounting laws (typically up to 10 years for accounting records).

5. Data Sharing and Transfer

Your personal data will not be publicly disseminated. However, it may be communicated to third parties strictly for the purposes outlined above. These third parties act as Data Processors (Art. 28 GDPR) or independent Data Controllers, and include:

  • Service providers for IT and telecommunications network management (including e-mail hosting).

  • Firms or companies providing accounting, administrative, or legal consultancy.

  • Competent authorities, when required by legal obligations or public body provisions.

If your data is transferred outside the European Economic Area (EEA), RAYLAB S.R.L. ensures that the transfer is governed by appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (Art. 46 GDPR) or adequacy decisions (Art. 45 GDPR).

6. Nature of Data Provision

Apart from what is specified for navigation data (which is automatically acquired), the user is free to provide personal data. The provision of data is optional but necessary to respond to your requests. Failure to provide such data may make it impossible to obtain the requested services or information.

7. Rights of the Data Subject

In accordance with Articles 15 to 22 of the GDPR, you have the right to exercise the following rights at any time by writing to info@raylab.solutions:

  • Right of Access: To obtain confirmation as to whether or not personal data concerning you is being processed, and to access the data.

  • Right to Rectification: To request the correction of inaccurate data or the completion of incomplete data.

  • Right to Erasure (“Right to be Forgotten”): To request the deletion of your personal data when no longer necessary.

  • Right to Restriction of Processing: To request that the processing of your data be restricted under certain conditions.

  • Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format.

  • Right to Object: To object to the processing of your data for legitimate reasons, including direct marketing.

  • Right to Withdraw Consent: To withdraw previously given consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

  • Right to Lodge a Complaint: To file a complaint with the national supervisory authority (in Italy, the Garante per la protezione dei dati personali) if you believe your rights have been violated.

Please include your name, e-mail address, and specific request details in your communication to allow for swift and correct handling.

8. Changes to this Privacy Policy

The Data Controller reserves the right to modify, update, add, or remove portions of this privacy policy at any time to reflect legal or operational changes. The user is encouraged to periodically check this page. The “Last updated” date at the top of the document indicates when revisions were made. Continued use of the site following the publication of changes constitutes acceptance of those changes.